For ages 21 and above

c bajil Responsible Gaming

Entertainment is enjoyable only when it stays within your control. c bajil believes that every player's safety and wellbeing matters far more than any win. On this page you will find tools to set your own limits, warning signs to watch for, and ways to get help.

21+ All casino and betting activities at c bajil are for
those aged 21 and above only.

What Responsible Gaming Is and Why It Matters

Online gaming is a preferred way to unwind for many people. But this entertainment can become a problem if it turns into a habit or causes financial pressure. c bajil wants every user to play consciously, willingly, and within their own budget.

Responsible gaming does not simply mean playing less — it means not letting gaming take priority over other responsibilities and relationships in life. Repeatedly betting to recover losses, hiding gaming from family or friends, or playing with borrowed money are clear signs of a problem.

c bajil's Terms and Conditions clearly state that no one under the age of 21 may open an account or play on this platform. If age verification is in doubt, c bajil may temporarily suspend the account.

Remember, gaming is never a reliable source of income. The possibility of losing money on any bet is equally real. Money that would cause hardship in daily life if lost should never be placed as a bet. Set aside a separate budget for entertainment and decide not to go beyond that limit.

If you have any questions about gaming or want to talk to someone about your experience, you will find answers to common questions on our FAQ page. For more direct help, c bajil's 24/7 live chat is always open.

Tools for Setting Your Own Limits

c bajil gives you direct ways to control your gaming experience. To use any of the tools below, contact the support team via live chat.

Set a Deposit Limit

Set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set, it takes effect immediately.

Deposit Control

Session Time Limit

Decide in advance how long you will play in one session. When the set time is up, the system will automatically end the session.

Time Management

Temporary Break

Put your account on a temporary break for a set period — from 24 hours up to 30 days. Logging in is not possible during this time.

Cooling-Off Period

Self-Exclusion

For long-term self-exclusion, request a complete account closure for anywhere from 3 months to 5 years. Re-registration is not accepted during this period.

Self-Exclusion

Review Gaming History

View your full history of deposits, withdrawals, and bets. Understanding your own patterns helps you make informed decisions.

Transaction History

Direct Support

To activate any tool or to talk about responsible gaming, contact c bajil's 24/7 live chat or email — in Bengali and English.

Direct Help

Warning Signs of a Problem

If any of the following applies to you or someone close to you, it is wise to seek help rather than ignore it.

  • Repeatedly betting in the hope of recovering lost money, and placing larger amounts each time.
  • Repeatedly trying to stop or cut down on gaming but failing each time.
  • Hiding or lying about gaming to family, friends, or colleagues.
  • Using money meant for bills, food, or other essential expenses on gaming.
  • Feeling restless, irritable, or mentally uncomfortable when unable to game.
  • Gaming becoming the reason for neglecting work, studies, or family relationships.
  • Taking out loans or borrowing money from others for gaming.

These signs are not proof of weakness — they are an indication of a health issue. Getting help at the right time is the most effective step. Our About Us page at c bajil explains in detail how we prioritise player safety.

Where to Get Help

c bajil Support Team

For any responsible gaming request — setting limits, self-exclusion, or anything else — our support team is ready to respond 24 hours a day, 7 days a week.

Live Chat — available any time, instant response, in Bengali and English
Email — [email protected]
Help with full confidentiality guaranteed

Family and Professional Advice

A gaming problem does not have to be faced alone. Talking openly with someone you trust and seeking professional support is the most effective path to recovery.

Share your experience with a trusted family member
Seek advice from a mental health specialist or counsellor
Contact a doctor or clinic specialising in behavioural addiction

Confidentiality is the highest priority at c bajil. Your contact information or details of any issue will never be shared with a third party. Read our Privacy Policy for more details.

c bajil's Commitment

c bajil believes that genuine entertainment is not possible without a safe and responsible environment. Our tools, support team, and policies are all built with the player's wellbeing at the centre. Your safety is our highest priority.

Questions About Responsible Gaming

Yes. During self-exclusion, you will not be able to log in or place bets, but any funds in your account will remain fully secure. Once the self-exclusion period ends, you can contact the support team to withdraw your balance.

Lowering a deposit limit takes effect immediately. However, increasing a limit is subject to a waiting period — this is to ensure the decision is well considered. Contact the support team via live chat for more details.

No promotional offers will apply while a cooling-off period or self-exclusion is active. Your mental and financial wellbeing matters more than any offer — that is the core principle of c bajil.

No. All casino and betting services at c bajil are strictly for those aged 21 and above. If there is any doubt during age verification, identity documents will be requested to verify the account. Protecting minors from gaming is a key part of c bajil's responsible gaming commitment.

Start by speaking to them with empathy, not accusation. Encourage them to seek help from a professional counsellor or mental health specialist. If needed, you can also inform the c bajil support team — they can help apply limits to the relevant account.

Yes, completely. Information related to your responsible gaming requests will not be shared with any third party. c bajil is committed to protecting your personal information.