c bajil Privacy Policy

1 Introduction and Scope

This Privacy Policy ("Policy") applies to all services, websites, and mobile applications of the c bajil platform. It takes effect when you register on c bajil, log in, or use any of its services.

We believe that transparency about information is the foundation of a trustworthy platform. We therefore clearly explain what information is collected, why it is collected, how it is used, and who may receive it.

In this policy, "user", "you", or "your" refers to any registered or unregistered visitor of c bajil. "c bajil", "we", or "our" refers to the organisation that operates this platform.

2 What Information We Collect

c bajil collects the following types of information as needed to provide its services:

2.1 Information You Provide Directly

Information you voluntarily provide during registration or account management:

• Full name and date of birth
• Mobile number and email address
• National ID or other government-issued ID details (for identity verification)
• Address and postal code
• Payment account details (bKash, Nagad, Rocket, Upay — for processing transactions)
• Content of messages sent to support

2.2 Automatically Collected Information

Information collected automatically when you access the site:

• IP address and device identifier
• Browser type and operating system
• Session duration and pages visited
• Login and logout times
• Transaction history and betting activity

2.3 Information Received from Third Parties

In some cases, information may be verified through trusted third parties for identity verification or fraud prevention purposes. This is done only under applicable legal obligations.

3 Purpose of Data Use

Collected information is used only for the following purposes:

• Completing account registration and verifying identity
• Processing deposits, withdrawals, and other financial transactions
• Providing bonuses, promotions, and VIP benefits
• Delivering support and resolving complaints
• Preventing fraud, money laundering, and unauthorised access
• Improving platform performance and analysing user experience
• Fulfilling legal obligations
• Applying responsible gambling tools such as self-set limits and self-exclusion

We never sell your information to any commercial third party for marketing or advertising purposes.

4 Disclosure and Sharing of Information

c bajil does not disclose your personal information to any third party except in the following limited circumstances:

4.1 Service Provider Partners

Technology service providers handling payment processing (bKash, Nagad, Rocket, Upay), identity verification, and cybersecurity may receive the minimum information necessary to perform their functions. They are also bound by confidentiality terms equivalent to this policy.

4.2 Legal Obligations

Information may be disclosed in response to a valid legal order, court order, or legitimate request from a government authority. Legal advice is sought before any such disclosure.

4.3 Fraud Investigation

If an account requires investigation for suspected fraud, money laundering, or abuse, limited information may be shared with the relevant authorities.

5 Data Security Measures

c bajil applies industry-standard technical and organisational measures to protect your information:

• SSL encryption — all connections to the website and app are encrypted
• Sensitive information is stored in encrypted form and is not directly readable
• Role-based access controls on internal systems
• Regular security reviews and penetration testing
• Staff training on data confidentiality and contractual obligations
• Automated monitoring to detect unusual activity

Even so, no method on the internet is 100% secure. It is therefore important to keep your password confidential and to notify our support team immediately if you notice anything unusual on your account.

6 Cookie Policy

The c bajil website and app use cookies and similar tracking technologies. Cookies are small text files stored on your device.

6.1 Types of Cookies

• Essential Cookies: Required for login sessions and security — these cannot be disabled.
• Functional Cookies: Used to remember language preferences and personalised settings.
• Analytics Cookies: Used to understand site usage patterns and improve the experience.

6.2 Cookie Controls

You can disable non-essential cookies from your browser settings. However, disabling some cookies may cause certain site features to not work properly.

7 Third-Party Links and Services

The c bajil platform uses software from game providers such as Pragmatic Play, JILI, Evolution, and PG Soft. These third-party services are governed by their own privacy policies. While using their software, they may collect your gameplay data, which falls under their independent policies.

Payment service providers (bKash, Nagad, Rocket, Upay) are governed by their own terms and privacy policies, and c bajil is not responsible for those policies.

8 Data Retention Period

c bajil retains your information only for as long as it is needed to provide services or fulfil legal obligations.

• Active account data is retained until the account is closed.
• Financial transaction records are kept for a specified period after account closure as required by law.
• Customer support communications and complaint records are kept for a limited time after the complaint is resolved.
• Security logs and fraud prevention data are kept as needed for risk assessment.

Once the retention period ends, your information is securely deleted or anonymised.

9 Your Data Rights

As a c bajil user, you have several rights over your own information:

9.1 Right of Access

You have the right to know what information we hold about you. You may request a copy of your account data through our support service.

9.2 Right to Rectification

If any of your personal information is incorrect, you may request that it be corrected. This can be done through account settings or via the support team.

9.3 Right to Erasure

You may request deletion of information that does not need to be retained for legal reasons. For active accounts, this is linked to account closure.

9.4 Right to Object to Processing

You may object to non-mandatory data processing such as marketing communications or analytics. Please contact our support team for this.

To learn more about responsible gambling tools and managing your own account, read our Responsible Gambling Guidelines.

10 Minor Users

c bajil strictly does not provide services to persons under 21 years of age. This platform is operated entirely for adults (21+).

We verify age at registration, and if there is any suspicion that an account belongs to a minor, it is immediately suspended and reviewed. Any information collected from a minor is deleted after verification.

If a guardian suspects that a minor is using this platform, they are requested to notify our support service immediately.

11 Policy Changes and Updates

c bajil may revise this privacy policy from time to time. Depending on the nature of the change, we will notify you in the following ways:

• For significant changes, notification will be sent by email or app notification.
• Updates will be published by changing the "Last Updated" date at the top of the page.
• For material changes, 30 days' advance notice will be given.

Continuing to use c bajil's services after a change is considered acceptance of the updated policy. We therefore recommend visiting this page regularly.

If you have any questions about the general terms of our services, you may find answers in our FAQ section.